Communication Skills
Understanding and Motivating Others
Many people have tried getting what they want by manipulating, ordering or bullying others. They simply did not know how to make someone feel good and make them enthusiastic about helping them.
Communication is every bit as much about listening to the other person, understanding the overall situation and even being able to see things from their point of view, even if you do not agree with them. I have specific and very effective ways for you to be able to do this much more clearly and accurately than usual.
We also need to understand how communication really works.
Firstly it is a two way thing. As one of my teachers put it “You have not communicated properly until you have had evidence back from them that they understood you as you intended.” It is no good just throwing your message at someone and assuming they understood it: there are too many opportunities for misunderstanding. And just because someone understands you as you intended, that does not mean they have to agree with you. They may just be being stubborn or they may have a different yet perfectly valid point of view. By communicating effectively, you at least both understand where each other stands and can work towards a ‘Win-Win’ situation from there.
Secondly, language has a hypnotic quality and so many of us have thrown away opportunities by unwittingly saying the wrong thing. When you know how to say the right things in the right way, you not only get much more of what you want, you create far better understanding, you sometimes even help people to automatically unravel their own problems and you make people feel good about helping you.
In communication I can teach
- Being able to understand, predict, communicate with, influence and gain the help cooperation and support and even love of other people
- The subtle secrets of rapport
- How to get people’s attention
- Respectful assertiveness and how to take over the lead
- Handling difficult people
- How to detach and avoid taking things personally
- How to see things from the other person’s point of view
and know how to put your own point of view across more effectively - Seeing and setting up the best possible ‘Win-Win’ situation
and the importance of ‘Win-Win or No Deal!’ - Why it is so important to be willing to be unreasonable.
- How to make people feel good
and how to inspire and motivate them. - Simple yet surprisingly effective communication patterns.
If you feel this is the kind of thing you want or need, then call me to find out what we can do.
